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Return and Refund Policy

At Best California Rentals, we strive to ensure that every customer is completely satisfied with their purchase. If for any reason you are not satisfied with your order, we are happy to accept returns under the following conditions:


1. Eligibility for Returns:

  • Items must be returned within 30 days of the purchase date.

  • The item must be in its original condition, unused, and with all tags attached.

  • Personalized or customized items are not eligible for return unless they are defective or damaged upon receipt.

2. Return Process:

  • To initiate a return, please contact our customer service team at within 30 days of receiving your order.

  • Our customer service team will provide you with a return authorization (RA) number and further instructions on how to proceed with your return.

  • Please ensure that the item is securely packaged to prevent damage during transit.

3. Refund Process:

  • Once we receive and inspect the returned item, we will process your refund within 5 business days.

  • Refunds will be issued to the original payment method used for the purchase.

  • Please note that shipping charges are non-refundable, and the cost of return shipping will be deducted from your refund unless the return is due to an error on our part or the item is defective.

4. Exchanges:

  • If you would like to exchange an item for a different size, color, or style, please contact our customer service team to arrange for an exchange.

  • Exchanges are subject to availability. If the desired item is out of stock, a refund will be issued instead.

5. Damaged or Defective Items:

  • In the unlikely event that your order arrives damaged or defective, please contact our customer service team immediately.

  • We will provide instructions on how to return the item for a replacement or refund, depending on your preference.

6. Final Sale Items:

  • Certain items may be marked as final sale and are not eligible for return or exchange. Please refer to the product description for details.

7. Contact Us:

  • If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer service team at


We appreciate your business and are committed to providing you with a seamless shopping experience. Thank you for choosing Best California Rentals!

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